OFFERNOVA.com guarantees 100% satisfaction.  You will be notified as soon your order has been shipped and we will follow up and support you until you order has been safely received by you.

Exchange/Return Policy:
Your satisfaction is important to us. That is why we have 60 days exchange/refund policy in place; you need to contact our customer service team in order to receive the appropriate resolution.

You’re qualified an exchange/refund if:

  • You are not 100% satisfied with the received item.
  • The received item is defective.
  • The received item is not as described.
  • Received incorrect item.

Note: Customers may be requested to provide pictures of the received item to qualify for exchange/refund. 

No Refund If:
We value our customers. If you have placed an order with a wrong item; you need to contact our customer services in order to receive the appropriate resolution.

You’re not eligible for the exchange/refund for the following reasons, if:

  • The return process is not initiated within 60 days of the shipment delivery date.